FAQ's
Q: How can I place an order on your website?
Ordering on our website is easy. Simply browse our products, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and complete your order.
Q: What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. During the checkout process, you can choose your preferred payment option
Q: How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen. We strive to process and dispatch orders within [2 WEEKS] business days. Once shipped, domestic orders typically arrive within [1 WEEK],
Q: What is your return policy?
If Your Product is Broken, you may return the item within [30 days] days of receipt. Please refer to our "Refund and Return Policy" page for detailed instructions on how to Return & Refund
Q: How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or through the carrier's tracking system.
Q: What if I have a problem with my order or need assistance?
We are here to help! If you have any issues or inquiries regarding your order, product inquiries, or general questions, please contact our customer Live support team. also You can reach us via email at info@rosocommerce.com or by phone at +447402387775 . We aim to respond to all inquiries within a Seconds.